Certificates of Insurance

Certificates of Insurance are to be issued by the Service Provider within five (5) working days of receipt of the request provided the policy has been issued.  If more immediate issuance is required, the Service Provider may, at its discretion, grant the Policyholder's Agency or Designated Producer of record permission to issue the specific certificates of insurance.

If the Service Provider receives a request for the issuance of a certificate of insurance prior to policy issuance, but subsequent to the receipt of the binder, the Service Provider shall either issue the requested certificate of insurance within five (5) days after receipt of request or, at its discretion, grant the Employer's Agency or Designated Producer of record permission to issue the specific certificate of insurance.

To request the issuance of a certificate of insurance for a policy which has been issued, the FWCJUA's Service Provider may be contacted at 1-800-247-7218.

If the Service Provider receives a request for the issuance of a certificate of insurance for a binder which it has not yet received, the Service Provider shall refer the request to the FWCJUA.

Please note, all requests must be in writing and must include the name of the insured; the FWCJUA's binder number; and the name and address of the proposed certificate holder. Upon receipt of the written request, the FWCJUA shall promptly (1) determine whether to permit the Designated Producer to issue the certificate and (2) provide the Designated Producer with its written decision. If the Designated Producer receives permission to issue a certificate of insurance by either the FWCJUA or its Service Provider, the Designated Producer shall promptly provide a copy of the certificate to the authorizing party.

An Agency or Designated Producer may not automatically assume the responsibility of issuing certificates of insurance without prior consent and permission from the FWCJUA or its Service Provider. The only party authorized by the FWCJUA with the discretionary power to issue certificates of insurance is its Service Provider.  The Agency or Designated Producers are not authorized to issue certificates of insurance without the prior consent and permission of the FWCJUA or its Service Provider.  An Agency or Designated Producer shall only be given permission to issue a certificate of insurance on an individual case-specific basis. Further, the FWCJUA shall take disciplinary action against the Agency, its Designated Producer(s) and/or its CSRs for issuing certificates of insurance without the advance authorization of the FWCJUA or its Service Provider, including suspension or revocation of an Agency and/or Designated Producer's privilege to submit business to the FWCJUA.

If given permission by the FWCJUA or its Service Provider to issue a specific certificate of insurance, the Agency or Designated Producer should use the ACORD 25 (2001/08)certificate of insurance form. If the FWCJUA or its Service Provider gives specific instructions on the completion of the certificate form, such instructions should be carefully followed.

For more information or further clarification of these procedures, please contact our Underwriting Department at 941-378-7400.