The FWCJUA contracts with Travelers Property & Casualty to provide policy administration and claims handling services for our policyholders.
Travelers is principally located in Orlando, but has personnel and locations throughout the state of Florida. Travelers can be contacted at:
| Travelers Property & Casualty | |
| P.O. Box 5600 | |
| Hartford, CT 06102 | |
| Telephone | 1-800-247-7218 |
| Fax | 1-877-634-3710 |
| arwc@travelers.com | |
| Injury Reporting Hotline | 1-800-832-7839 |
| Report a Claim or Check Status of a Claim | 1-800-832-7839 |
| Find a Medical Provider | 1-800-842-6771 |
| Billing and Policy Service Questions | 1-800-247-7218 |
| Premium Audit Questions | 1-800-247-7218 / 1-800-842-0108 |
| Risk Control Services & Resources | 1-800-247-7218 / 1-407-388-3307 |
Regular Office Hours are Monday - Friday, 8:00 a.m. - 5:00 p.m. ET
| 2025 OFFICE CLOSURES |
|---|
| Wednesday, January 1 |
| Monday, January 20 |
| Monday, February 17 |
| Friday, April 18 |
| Monday, May 26 |
| Friday, July 4 |
| Monday, September 1 |
| Tuesday, November 11 |
| Wednesday, November 26 - Closing at 2 pm |
| Thursday & Friday, November 27 & 28 |
| Wednesday, December 24 - Closing at 12 pm |
| Thursday & Friday, December 25 & 26 |
| Wednesday, December 31 - closing at 2pm |
| MAILING ADDRESS | ||
| FWCJUA | ||
| P.O. Box 48957 | ||
| Sarasota, FL 34230-5957 | ||
| Telephone | 1-941-378-7400 | |
| Fax | 1-941-378-7406 | |
| OVERNIGHT ADDRESS (only) | |
| FWCJUA | |
| 6003 Honore Ave. | |
| Suite 204 | |
| Sarasota, FL 34238 | |
Email :
underwriting@fwcjua.com
agency@fwcjua.com
fraud@fwcjua.com